Videos: For Medical Interpreters |
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The goal of this 20-minute video presentation is to assist interpreters in perfecting interpreting skill with the use of tools for successful communication in the triadic encounter, like CIFE, the perfect mini-model of a pre-session contract. Interested
in purchasing the Healthcare Interpreter’s
Tools video? The price is $65.00. It
can also be purchased as a set with Vol.
2 and Vol. 3 for $150.00.
Interpreters are often called upon to interpret in potentially sensitive situations in which cultural factors impact successful communication in the triadic encounter. In sensitive situations, emotions can run high, resulting in tension among the interpreter, patient and provider. This 40-minute video presentation enables the interpreter to expertly manage situations including interpreting for death and dying, and the diagnosis of sexually transmitted disease through tools for accuracy, conflict management and humanistic interpretation. Interested
in purchasing the Healthcare Interpreter’s
Tools video? The price is $65.00. It
can also be purchased as a set with Vol.
1 and Vol. 3 for $150.00.
This 25-minute video presentation addresses a special gift for interpreters in the triadic medical encounter: understanding the provider's thinking. In this presentation, case studies of physical examinations illustrate how clinical insight enables the interpreter to expertly manage provider-patient communication. Topics include:
Interested
in purchasing the Healthcare Interpreter’s
Tools video? The price is $65.00. It
can also be purchased as a set with Vol.
1 and Vol. 2 for $150.00. |
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Videos: For Mental Health Interpreters |
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Through a case study of an LEP patient with mood disorder with psychotic features, this video presentation explores the process of differential diagnosis in mental health assessments and interpreting techniques for accuracy in the assessment interview. Demonstration includes consecutive technique and the resolution of an ethical dilemma. Interested in purchasing the The Healthcare Interpreter's Tools for Mental Health Interpreting Vol. 1 video? Available in DVD and CD/$75.00 each or three for $199.00.
The
Healthcare Interpreter's Tools for
Mental Health Interpreting Interested in purchasing the The Healthcare Interpreter's Tools for Mental Health Interpreting Vol. 2 video? Available in DVD and CD/$75.00 each or three for $199.00.
The
Healthcare Interpreter's Tools for
Mental Health Interpreting This video presentation guides the interpreter through an outpatient therapy session in which the patient presents symptoms of a mood disorder. In outpatient therapy, there is greater emphasis on establishing rapport, a level of trust in the provider-patient relationship. The video focuses on the patient's symptoms as they relate to her diagnosis and on the provider's techniques for establishing this rapport and guiding the treatment session while soliciting the clinical information necessary for a proper diagnosis and treatment. Interested in purchasing the The Healthcare Interpreter's Tools for Mental Health Interpreting Vol. 3 video? Available in DVD and CD/$75.00 each or three for $199.00. |
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Videos: For Providers |
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Practical Tools
for Working with a Limited English
Proficient Patient Population More than 44 million people
living in the United States speak Interested
in purchasing the
Practical Tools for Working with a
Limited English Proficient Patient
Population video: Vol. 1? The
price is $75.00 or $280.00 as a set
with volumes 2 - 4 below.
Practical
Tools for Working with a Limited English
Proficient Patient Population It is not uncommon for providers to learn a foreign language to improve communication with patients. However, being conversant in a foreign language does not automatically qualify a provider to provide patient care in that language. In this video presentation, a well-meaning provider attempts to interview a Spanish-speaking patient who presents with abdominal pain. Through this case study, we examine the potentially dangerous effects of false fluencies, poor grammar and a lack of medical terminology. Interested
in purchasing the
Practical Tools for Working with a
Limited English Proficient Patient
Population video: Vol. 2? The
price is $75.00 or $280.00 as a set
with volumes 1, 3 - 4.
Practical
Tools for Working with a Limited English
Proficient Patient Population This 15-minute video presentation will explore the cultural and linguistic divide that often exists among colleagues in the workplace and between patients and health care professionals in medical settings. Through a series of vignettes that illustrate communication barriers between speakers of different languages and between individuals who share a common language but hold diverse backgrounds and values, we will have the opportunity to mirror common workplace behaviors and to examine their impact on patients, colleagues and on ourselves. We will then compare these outcomes to a national cultural competency model established through current health care legislation. Interested
in purchasing the
Practical Tools for Working with a
Limited English Proficient Patient
Population video: Vol. 3? The
price is $75.00 or $280.00 as a set
with volumes 1 - 2 and 4.
Practical
Tools for Working with a Limited English
Proficient Patient Population In any human interaction, there are virtually unlimited possibilities for conflict borne of misunderstanding. This 10-minute video presentation will explore common misunderstandings fueled by the socioeconomic, racial and cultural divide that often exists among colleagues in the workplace and between patients and health care professionals in medical settings. Rather than focus on where the "blame" lies, this video shows that each of us can do our part to prevent epidemics of misunderstanding in the organizations in which we work by approaching every conflict with tools for culturally competent communication. Interested
in purchasing the
Practical Tools for Working with a
Limited English Proficient Patient
Population video: Vol. 4? The
price is $75.00 or $280.00 as a set
with volumes 1 - 3 above. |
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Videos: Cultural Competency |
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Meeting
the Challenge of Delivering Culturally
Competent Services In this first installment of "Meeting the Challenge of Delivering Culturally Competent Services", we explore use of names as a key to improved communication with patients, students, employees and coworkers. This eye-opening 17-minute presentation outlines the linguistic and cultural implications of a name, and demonstrates how the few minutes it takes to master the pronunciation of a name will generate much in the way of better relationships in the workplace, schoolroom and healthcare settings. Interested
in purchasing the
Meeting the Challenge of Delivering
Culturally Competent Services video?
The price is $75.00. |
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